TERMS & CONDITIONS
1. Agreement to Terms
By using our website, submitting your contact details, or engaging our services, you confirm that you are at least 18 years of age, possess the legal authority to enter into this agreement, and agree to comply fully with these Terms and all applicable local, state, and federal laws.
2. Description of Services
Affordable Automotive Services provides full-service maintenance and major auto repair—including digital diagnostics, brake service, engine work, and wheel alignment—for both gas and diesel vehicles. We also utilize digital platforms to manage online appointment scheduling, send repair notifications, and communicate service updates with customers.
3. User Responsibilities
By accessing our website, booking an appointment, or opting in to receive communications from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
4. SMS Messaging Terms
You may subscribe to SMS messages from Affordable Automotive Services LLC through the chat widget on our website. Enter your name and phone number, then select the applicable consent checkbox before submitting. Informational/transactional consent covers appointment reminders, diagnostic and repair status updates, estimates, and customer service follow-ups. Promotional consent covers special offers and discounts related to our automotive services. These consent choices are separate and unchecked by default. You may select either, both, or neither, and we send messages only according to your selections. Providing a phone number or submitting the widget alone does not authorize SMS messages. Consent is not a condition of purchasing goods or services.
• Program Description: Users who opt in can expect to receive text messages regarding appointment reminders, service and diagnostic updates, repair status notifications, diagnostic estimates, and customer service follow-ups related to their vehicle maintenance.
• Opt-Out Instructions: You can cancel the SMS service at any time. Just text 'STOP' to the number you received the message from. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
• Help Instructions: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].
• Carrier Liability Disclaimer: Carriers are not liable for delayed or undelivered messages.
• Message & Data Rates Disclosure: As always, message and data rates may apply for any messages sent to you from us and to us from you.
• Message Frequency Disclosure: You will receive appointment-based messages and service update notifications depending on your active maintenance requests. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
• Privacy Policy Reference: If you have any questions regarding privacy, please read our privacy policy: https://lp.affordableautoservicewa.com/privacy_policy
5. User Responsibilities
When interacting with our website and communication channels, you agree to:
• Provide accurate, current, and complete personal and vehicle information.
• Maintain the accuracy of your contact details to ensure reliable service and appointment communications.
• Use our services and communication channels solely for lawful, authorized purposes related to automotive servicing.
6. Acceptable Use
You agree not to misuse our website or communication systems. Prohibited activities include:
• Submitting false, misleading, or fraudulent contact or vehicle details.
• Engaging in automated scraping, data mining, or unauthorized access to our website or backend platforms.
• Attempting to disrupt, disable, or impair the proper functioning of our communications or scheduling software.
• Transmitting spam, abusive language, or unauthorized promotional material through our communication forms.
7. Payments & Billing
Estimates provided through our communication systems or digital diagnostic reports are preliminary based on initial assessments. Final costs for automotive repair and maintenance services are determined upon physical inspection and completion of authorized work. All payments for services rendered are due upon completion of the service and vehicle pickup, unless otherwise agreed in writing.
8. Intellectual Property
All content on lp.affordableautoservicewa.com—including text, graphics, logos, images, and software integration—is the property of Affordable Automotive Services or its software platform providers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without prior written permission.
9. Communications & Platform Disclosures
We utilize GoHighLevel as our primary cloud-based software platform and CRM infrastructure to manage contact records, schedule appointments, and coordinate email, phone, voicemail, and SMS communications. Consent is explicitly required prior to sending automated SMS communications, and consent is never shared or sold to third parties.
10. Disclaimers
Our website and communications are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. Affordable Automotive Services does not guarantee that our website will operate error-free, uninterrupted, or free of viruses or other harmful components. Automotive repair work is backed by our standard service warranties provided at the time of repair.
11. Limitation of Liability
To the fullest extent permitted by law, Affordable Automotive Services, its owners, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of our website, communication platforms, or automotive services. Our total liability for any claim arising out of these Terms or our services shall not exceed the amount paid by you for the specific repair or maintenance service in question.
12. Indemnification
You agree to indemnify, defend, and hold harmless Affordable Automotive Services, its officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of your violation of these Terms, misuse of our website or communication systems, or failure to provide accurate vehicle ownership details.
13. Termination
We reserve the right to suspend or terminate your access to our website, online scheduling systems, or communication programs at our sole discretion, without prior notice, for conduct that violates these Terms or is harmful to our business operations, employees, or other customers.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Grant County, Washington.
15. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any updates will be published on this page with a revised "Last Updated" date. Continued use of our website or communication services following any changes constitutes your acceptance of the updated Terms.
16. Contact Information
Affordable Automotive Services
724 W Broadway Ave, Moses Lake, WA 98837, United States
Phone: +1 509-764-0000
Email: [email protected]
Website: lp.affordableautoservicewa.com
Privacy Policy: https://lp.affordableautoservicewa.com/privacy_policy